Thisa PSPS Limited is registered with the Property Codes Compliance Board (PCCB) as a subscriber to the Search Code and an Affiliate member of CoPSO. As part of that Code we use an Alternative Dispute Resolution service. If you make a complaint and we are unable to resolve it to your satisfaction you may refer the complaint to The Property Ombudsman scheme (web site www.tpos.co.uk, email: admin@tpos.co.uk. We will co-operate fully with the Ombudsman during an investigation and comply with the Ombudsman’s final decision.